Eradicating Flashback from your Mac (CNET)

In the CNET MacFixIt blog yesterday CNET Blog Network Author Topher Kessler elaborates on F-Secure’s stepwise instructions for eradicating the virulent Flashback malware from your Mac. (He also provides clear instructions for diagnosing your Mac for Flashback infection.) He writes:

How do I remove it?

If after running the first three detection commands you find that your system does contain the modified files and you suspect it has the malware installed, then you can go about removing it using F-Secure’s manual removal instructions. These instructions are a bit in-depth, but if you follow them exactly, then you should be able to rid the system of the infection:

Open the Terminal and run the following commands (the same as above):

defaults read /Applications/Safari.app/Contents/Info LSEnvironment
defaults read /Applications/Firefox.app/Contents/Info LSEnvironment
defaults read ~/.MacOSX/environment DYLD_INSERT_LIBRARIES

When these commands are run, make a note of the full file path that is output to the terminal window (it may be paired with the term “DYLD_INSERT_LIBRARIES”). For each of the commands that output a file path (and do not say the domain pair does not exist), copy the full file path section and the run the following command with the file path in place of FILEPATH in the command (copy and paste this command):

grep -a -o ‘__ldpath__[ -~]*’ FILEPATH

Locate the files mentioned in the output of the above commands, and delete them. If you cannot locate them in the Finder, then for each first type “sudo rm” in the terminal followed by a single space, and then use your mouse cursor to select the full file path from the first command’s output, and use Command-C followed by Command-V to copy and paste it back into the Terminal. Then press Enter to execute the command and remove this file.

See the following screenshot for an example of how this should look:

screenshot of how Flashback malware eradication commands appear in Mac OS X Terminal app.

After running the command and revealing the path to the malware file, copy the path to the "sudo rm" command on a new line as is shown here to have the system delete it. (Credit: Screenshot by Topher Kessler/CNET)

When you have deleted all the files references by the “defaults” commands above, then you have removed the malware files, but you still need to reset the altered applications and account files, so to do this run the following commands:

sudo defaults delete /Applications/Safari.app/Contents/Info LSEnvironment
sudo chmod 644 /Applications/Safari.app/Contents/Info.plist
sudo defaults delete /Applications/Firefox.app/Contents/Info LSEnvironment
sudo chmod 644 /Applications/Firefox.app/Contents/Info.plist
defaults delete ~/.MacOSX/environment DYLD_INSERT_LIBRARIES
launchctl unsetenv DYLD_INSERT_LIBRARIES

In the Finder, go to the Go menu and select Library (hold the Option key in Lion to reveal this option in the menu), and then open the LaunchAgents folder, where you should see a file named something like “com.java.update.plist.” Next, type the following command into the Terminal (Note: change the name of “com.java.update” in the command to reflect the name of the file before its .plist suffix):

defaults read ~/Library/LaunchAgents/com.java.update ProgramArguments

When this command is completed, press Enter and note the file path that has been output to the Terminal window.

As you did previously, locate this file in the Finder and delete it, but if you cannot do so then type “sudo rm” followed by a single space, and then copy and paste the output file path into the command and press Enter.

To remove any hidden .so files found earlier, you can remove them by running the following command in the Terminal (be sure to copy and paste this command, as there should be absolutely no spaces in the last component that contains the symbols and punctuation marks):

sudo rm ~/../Shared/.*.so

After this step is complete, remove the file called “com.java.update.plist” and you should be good to go.

Read the CNET MacFixIt blog post in full:
How to remove the Flashback malware from OS X“ by Topher Kessler, CNET Blog Network Author , Thursday, April 5th, 2012

Is your Mac a Flashback host? (CNET)

CNET NewsApple Talk Staff Writer, Josh Lowensohn provides succinct instructions for diagnosing your Mac for the virulent Flashback malware. He writes:

How do I tell if I have it?
Right now the easiest way to tell if your computer has been infected is to run some commands in Terminal, a piece of software you’ll find in the Utilities folder in your Mac’s Applications folder. If you want to find it without digging, just do a Spotlight search for “Terminal.”

Once there, copy and paste each one of the code strings below into the terminal window. The command will run automatically:

defaults read /Applications/Safari.app/Contents/Info LSEnvironment
defaults read /Applications/Firefox.app/Contents/Info LSEnvironment
defaults read ~/.MacOSX/environment DYLD_INSERT_LIBRARIES

If your system is clean, the commands will tell you that those domain/default pairs “does not exist.” If you’re infected, it will spit up the patch for where that malware has installed itself on your system.

Read the CNET blog post in full:

Mac Flashback malware: What it is and how to get rid of it (FAQ)“ by Josh Lowensohn, Staff Writer (@Josh), CNET News Apple Talk, Thursday, April 5th, 2012

iPad as Monitor: Avatron’s AirDisplay app (CNET)

Shiny new iPad.

Lucious new display.

Your Mac glances longingly…

This week Josh LowensohnCNET News Staff Writer reports on an iPad app that enables the new iPad to be a high resolution second monitor using Apple’s obscure new HiDPI mode.

Avatron Software‘s app Air Display allows users to “extend” their Mac desktops to an iPad, essentially turning the tablet into a second monitor. An update to the app now offers an option to enable HiDPI mode, a setting tucked away in Apple’s Mac OS that renders the user interface at four times normal resolution (twice the resolution in each dimension).

That’s well-suited for Apple’s new iPad, which as luck would have it features four times the number of pixels as the iPad 1 and 2, and a higher pixel density than any panel found on Apple’s desktop or notebook computers. At least for now, that is.

In the meantime, the $9.99 app offers a hack-free way to enable the feature and utilize it on the newest iPad’s display.

To use the feature, Air Display users need to be running Lion, the latest publicly available version of Mac OS X. …

Read in full: “Avatron Software has just added a way for users see their Mac desktops at “retina-like” resolution — via the new iPad“ by Josh Lowensohn, Staff Writer, CNET News/Apple Talk, April 2nd, 2012 (@Josh)

Retail as user research

An illuminating commentary by Ron Johnson, Apple’s former senior VP for retail, from his new vantage as the CEO of J.C. Penney.

It would be easy for him to hold forth his laurels, rehashing the “business secrets” of Apple’s retail success: the lighting, the placement of service areas, signs, etcetera.

Wisely, Johnson advises his HBR‘s readers buy posing questions about broad business goals: what do the customers need? What sides of your business’ relationship with customers do you need to develop through the store?

For Apple, the stores provide customer support nonpareil. Here Apple make a silk purse of some of consumer computing’s worst weaknesses – their opaqueness, their inability to demonstrate to you specifically what they can’t do, their lack of self-understanding, especially of their limits. “face-to-face support”, writes Johnson, is “the very best way to help customers.” Through their stores, Apple turns the sales cost of  retail selling into customer and technical service advantages that their competitors can’t touch. One that people are “willing to pay a premium for”, in fact!

Product support is not every business’ opportunity – or need. So, Johnson boils it down further: any retailer is “…focused on building relationships and trying to make people’s lives better.” He coaches readers to discover how retail can best support their business’ goals: “…create a store that’s more than a store to people.”  “There isn’t one solution”, he points out. “…the retailers that win the future are the ones that start from scratch and figure out how to create fundamentally new types of value for customers.”

One function of Apple’s retail experience that is applicable across any business is  investigation of their customers. For Apple, that’s user research in it’s simplest form: their needs, feelings, budget, intentions, mental models, you name it. People walk in, pick up an Apple product and the staff starts asking them to open up. You couldn’t design a slicker survey or focus group of observation process. “… Their job is to figure out what you need…” Any good retailer does this every day as a matter of course with every customer. Bureaucratic businesses – large retailer like Apple and J. C. Penney, definately have to constantly, mindfully fight against their tendencies to be opaque, disinterested and impersonal with customers. So for their ilk, explicitly building this function into their retail process is key to effective retailing. Not incidentally, paying attention to what the customer wants is good service!

What I Learned Building the Apple Store
by Ron Johnson, Monday November 21st, 2011
Harvard Business Review Online Forum “The Future of Retail

The web UX sucks

Well, I knew that. I just hadn’t thought about it for a while.

Just reading Joe Hewitt’s Twitter rant about web dev.

Clearly, I’ve got some catching up to do vis a vis the power of Cocoa.

I am ranting because I want to drop Cocoa and go back to the web, but I am upset about how much power I have to give up to do that.

@joseph_wanja unfortunately I would recommend Cocoa [rather than web languages] at this point. Wish I didn’t have to say that.

The State Of Web Development Ripped Apart In 25 Tweets By One Man, in TechCrunch, April 30th, 2010.